Features
WhatsApp Live Chat
Empower your entire team to manage customer conversations simultaneously from one unified WhatsApp inbox. With Zaple.ai, every message lands in a central dashboard where agents can view, assign, reply, and track chats in real time. This prevents missed messages, speeds up responses, and gives customers a seamless experience no matter who they’re talking to.
Going Beyond the Usual
Smart Assignment:
Route chats to the right agent automatically.Real-Time Collaboration:
Agents can leave notes and see history.Full Visibility:
Track performance and response times.
The Challange
Shared WhatsApp numbers often lead to chaos — multiple agents replying at once, lost context, and no clear ownership. Zaple.ai turns your WhatsApp live chat into an organised, accountable workspace. Every conversation appears in a centralised inbox where agents can claim, assign, and respond in real time. This structure eliminates overlap, speeds up responses, and ensures every customer gets a consistent, professional experience.
Any Questions find here.
As many as your plan supports; you can upgrade anytime.
Yes. Control access to sensitive info easily.
No. The conversation stays seamless for them.
Yes. View metrics per agent in real time.
Yes. Agents can send and receive files within chats.
About Customer Stories
“This is really awesome. many small businessmen are suffering from this service in different platform and the lovers are always looking this kind of feature on their own website.”
“This is really awesome. many small businessmen are suffering from this service in different platform and the lovers are always looking this kind of feature on their own website.”
“This is really awesome. many small businessmen are suffering from this service in different platform and the lovers are always looking this kind of feature on their own website.”
“This is really awesome. many small businessmen are suffering from this service in different platform and the lovers are always looking this kind of feature on their own website.”